Ambitious, thirsty for results and love interacting with people? Excited by the energetic and customer centric role of Sales? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience!
Our Sales Team with their winning edge and passion for driving revenue and growth, strive to deliver a hospitality experience that is beyond expectation - creating memorable moments for our guests.
As Country Director of Sales Benelux, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do!
Interested then why not say Yes I Can! as we are looking for passionate people just like you!
What We Offer Our Country Director of Sales Benelux
We aim to be as good a place to work as we are to stay. That is why we offer a competitive compensation and benefits package, which includes:
- Special rates for our team members, and friends and families while travelling and staying in our hotels
- We take our “We grow talent, talent grows us” culture belief to heart. With us you will benefit from a wide range of development offers supporting your learning & growth right from your onboarding. This includes an individual development plan and unlimited access to more than +20K learning modules & programs through Radisson Academy
- Participate and live Responsible Business every day together with our team members in the hotel and in the local communities where we work on creating shared value, better futures and a better planet for all
- Growth and development opportunities within the Radisson Hotel Group
- Complimentary meal on duty in the staff canteen
Key Responsibilities:
Primary objective of position
- Strategically drives total profitable revenue and market share growth for assigned country/region/clusters of hotels
- Leads and coaches the Sales Club Team Benelux directly, to ensure that all opportunities (all segments) for country, area and global are optimized from, to and within the region
Team leadership
- Utilizes leadership skills and motivation to maximize employee productivity
- Trains the sales team staff appropriately and proactively
- Encourages, develops and manages effective employee relations within department and beyond
- Identifies employees with potential for promotion and/or transfer and makes appropriate development plans for him or her together with the Human Resources Manager
- Screens, interviews and selects potential sales team candidates
- Looks for ways to motivate and challenge employees
- Ensures that staff meets and exceeds client expectations by training and inspiring them to provide Yes I Can! Service
- Ensures team member acts as an ambassador of RHG, becoming an acknowledged expert on market and customer issues within the territory to all Radisson Hospitality entities
- Executes meetings to review the performance of the sales staff
Sales strategy and delivery
- Analysis of market in the assigned country to facilitate penetration for increased national & international production to meet ever-increasing demands reflected in the change & growth of the company
- Understands the needs of each hotel within the country in order to develop and implement and oversee sales strategies to meet their needs
- Creates and implements initiatives for all assigned hotels that will deliver increase the REVPAR (focus on profitable revenue) and food, drink and meetings revenues (focus on profitable revenue)
- Produces, implements, manages, controls country sales activity plan and country sales budget plan within budgetary guidelines in order to ensure the Revenue Plan objectives are achieved
- Conducts regular strategic meetings with the Regional Director / District Director (Operations) and Area Sales Director to set objectives, ensure action plans are in place for the country and review performance of hotel and cluster sales teams
- Designs and implements stretching sales plans domestic, outbound to other areas and inbound from other areas
Requirements:
- 3 years of managing and developing a sales team and 7 years’ experience within the hospitality industry
- Desirable university graduate qualification or apprenticeship in hotel industry
- Strong communication skills; fluent in local language (French, Dutch) and English
- Proven experience in sales with excellent problem-solving capabilities
- Excellent managerial skills with a hands-on approach and lead-by-example work style
- Commitment to exceptional guest service with a passion for the hospitality industry
- Ability to find creative solutions, offering advice and recommendations
- Personal integrity, with the ability to work in an environment that demands excellence, time and energy
- Experienced in using IT systems on various platforms
- Strong communication skills
Based in: Brussels or Amsterdam
CAREERS
Join us in our mission to make every moment matter for our guests and be part of the most inspired hotel company in the world. At Radisson Hotel Group we believe that people are our number one asset. As one of the world’s largest hotel companies, we are always looking for great people to join our team. If this sounds like an ambition you share, then start with us.
To find out more about the Radisson Hotel Group, our Culture and Beliefs, then why not visit us at careers.radissonhotels.com.
INDHOTEL
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