Job Function: Software & Cloud Services Why SoftwareONE?:
The role:
SoftwareOne is a leading global software and cloud solutions provider that is redefining how companies build, buy and manage everything in the cloud. By helping clients to migrate and modernize their workloads and applications – and in parallel, to navigate and optimize the resulting software and cloud changes – SoftwareOne unlocks the value of technology. The company’s 8,900 employees are driven to deliver a portfolio of 7,500 software brands with sales and delivery capabilities in 90 countries. Headquartered in Switzerland, SoftwareOne is listed on the SIX Swiss Exchange under the ticker symbol SWON. Visit us at https://www.softwareone.com/en
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The role:
- Analyze business and user requirements in the Microsoft 365 infrastructure
- Translate business requirements into functional architecture
- Design and deliver IT solutions (with varying complexity) for SoftwareONE customers
- Create detailed design and architecture documentation
- Provide expert guidance to customers, driving solution architecture, and ensuring solution strategy is optimally aligned with business strategy
- Support project management team and other consultants in the planning, management, and delivery of customer engagements
- Support sales teams with effort estimation, proposal creation and/or review, and other pre-sales activities
- Maintain and acquire advanced level technical certification(s) in assigned area
- Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies
- Coordinate and hand over repeatable processes to remote service teams
- Experience in designing, planning, and deploying workloads within the Microsoft 365 platform: This involves understanding the various services and capabilities offered by Microsoft 365 and being able to design and deploy solutions that meet the organization's requirements.
- Experience in migration to Office 365: This includes knowledge and expertise in migrating data and applications from on-premises environments to Office 365. Familiarity with migration tools and best practices is essential.
- Expertise knowledge of Microsoft 365 services:
- Understanding Azure Active Directory and its integration with other Microsoft 365 services, as well as knowledge of Security features and best practices.
- Proficiency in managing and configuring Exchange Online, including email management, distribution groups, and mailbox migrations.
- Knowledge of SharePoint Online and OneDrive for Business, including site configuration, document management, and collaboration features.
- Experience with Microsoft Teams, including chat, meetings, channels, and third-party app integrations.
- Understanding of Microsoft Intune for device management and Microsoft Defender for endpoint protection.
- Ability to troubleshoot and solve technical issues with Microsoft 365 workloads: You should have strong problem-solving skills and be able to diagnose and resolve technical issues that arise within the Microsoft 365 environment.
- Experience with delivering on-premises and cloud solutions: Familiarity with both on-premises and cloud-based solutions, understanding their differences, and being able to design and implement hybrid environments if required.
- Excellent written, presentation, and verbal communication skills: Strong communication skills are crucial for effectively collaborating with teams, documenting solutions, and presenting information to stakeholders.
- Ability to prepare and deliver training and webinars for end users: Experience in creating training materials, conducting user training sessions, and delivering webinars to educate end users on Microsoft 365 services and features.
- Experience with Power Platform would be an advantage: Knowledge of the Power Platform, including Power Apps, Power Automate (formerly Flow), Power BI, and Power Virtual Agents. Ability to develop and customize solutions using these tools.
- Knowledge about other Cloud Services would be an advantage: Familiarity with other cloud services, such as AWS or Google Cloud Platform, would be beneficial as it provides a broader understanding of cloud technologies and enables you to offer comprehensive solutions.
What should you really know about us?
Strip away everything. Strip away our brand, strip away our buildings, strip away our offices. What are we left with? Our people. This is what makes SoftwareONE successful.,
Passionate people who live and breathe our values every day, who delight our customers, every day, and who go above and beyond, every day. Our culture is unique, and I believe that having the right people, and empowering them to succeed, is the absolute key to our success.
Patrick Winter, Founder.
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