Answer incoming calls from customers and address their inquiries, requests, and concerns in a professional and courteous manner.
Provide accurate and up-to-date information about products, services, or processes.
Assist customers with placing orders, making reservations, or scheduling appointments.
Listen actively to customers' concerns and complaints, and take appropriate actions to resolve issues effectively.
Follow established scripts or guidelines to ensure consistent and high-quality customer service.
Job Type: Full-time
Salary: Php26,000.00 - Php28,000.00 per month
Benefits:
- Pay raise
Supplemental pay types:
- 13th month salary
- Bonus pay
- Overtime pay
- Performance bonus
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